Screenshots are not only fun to take and share whatever you have on your screen – but are a great way to show a tech rep exactly what's happening on your screen!
IOS (iPhone, iPad, etc.)
To take a screenshot with your iPhone or iPod Touch, just press the Home and Sleep buttons at the same time. To access your screenshots go to Photos and on the iPhone, look in Camera Roll, while on the iPod Touch, check out Saved Photos.
Press the Print Screen (or PrtScn) key on your keyboard to copy the entire screen to the clipboard. Now open a program like Microsoft Word or Paint. Create a new file, and paste it in the image from the clipboard. You can paste it either from the Menu –> Edit or use the keyboard shortcut, CTRL+V. Then save the file and send it to us or anyone else.
Tip: To grab just the active window hold the [Ctrl+Alt] then tap the [PrtScrn] key. Mac
Press Command-Shift-3 to create a picture.png file on your desktop. This .png file is a snapshot of your monitor. You can email the file to us or anyone else.
If you have a shiny new phone with Ice Cream Sandwich or above, screenshots are built right into your phone! Just press the Volume Down and Power buttons at the same time, hold them for a second, and your phone will take a screenshot. It'll show up in your Gallery app for you to share with whomever you wish!
If You're Running Android 2.3 and Below, Unfortunately, Android 2.3 and below doesn't have screenshotting built-in. However, some devices (like many Samsung phones) do have these features, but it varies from phone to phone. for example, on many Samsung phones, you can press the Home and Power buttons at the same time to take a screenshot. Google around to see if your own phone has a built-in shortcut.
If your phone doesn't have a shortcut built-in, you'll need to use an app like No Root Screenshot It. You'll need to install it on your phone and install its free companion app on your computer, which will enable screenshots. You'll have to plug your phone back into your computer every time you reboot it, but you'll be able to take screenshots directly from your phone which is great. Now, no matter what device you can email the file to us or anyone else.